1. Introduction
fbajji is a safe and reliable online casino and sports betting platform for players in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. This privacy policy provides a detailed description of how information is collected, processed, stored, and secured for users of the fbajji platform.
By visiting the fbajji website (fbajji.cam) or creating an account, you agree to the terms of this privacy policy. If you have any questions after reading this policy, please contact us through our 24/7 live chat support team or by email.
This privacy policy applies to all fbajji services, game categories, and payment operations. Please read it carefully and stay informed about your rights.
2. Data Collection
fbajji collects only the information necessary to operate the platform and improve your experience. We collect two types of information:
2.1 Information You Provide Directly
When you register on fbajji or use our services, we may collect the following information:
- Full name
- Date of birth (for age verification — to confirm 21+)
- Email address
- Mobile number
- Payment method details (bKash, Nagad, Rocket, or Upay account number)
- Password (stored in encrypted form)
- Identity document details (as part of the required verification process)
2.2 Automatically Collected Information
When you use the fbajji platform, the following information may be recorded automatically:
- IP address
- Browser type and version
- Device information (operating system, screen resolution)
- Time and duration of site visits
- Pages visited and usage patterns
- Referral source (where you came from before visiting the site)
- Transaction history and gaming activity logs
3. Purpose of Data Use
fbajji uses the collected information for the following specific purposes:
- Account management: To complete registration, login, and account verification processes.
- Payment processing: To securely complete deposit and withdrawal transactions. To ensure fast payment processing through bKash, Nagad, Rocket, and Upay.
- Customer service: To provide quick and effective resolution of your questions, complaints, or requests.
- Security and fraud prevention: To detect unauthorized activity and maintain platform security.
- Responsible gaming: To monitor unusual gaming behavior and provide support to the users concerned.
- Legal obligations: To comply with applicable laws and regulations.
- Service improvement: To continuously improve the quality and functionality of the fbajji platform.
- Bonuses and promotions: To correctly apply relevant offers for you, such as the 100% welcome bonus and VIP rewards.
fbajji never sells your information to third parties and does not share it with other organizations for advertising purposes.
4. Data Storage and Security
fbajji uses industry-standard security technology to protect your information. The key components of our security measures are:
4.1 Encryption
All data transmissions are secured through SSL (Secure Socket Layer) encryption. Your password and payment information are stored using high-level AES-256 encryption.
4.2 Retention Period
Your information is retained until the following circumstances:
- For as long as necessary to manage your account while it remains active.
- For the legally required period to meet legal obligations even after the account is closed.
- For as long as necessary in the event of a dispute resolution.
4.3 Access Control
Only authorized personnel may access your information when required for specific work purposes. All staff are bound by confidentiality agreements and have received data protection training.
fbajji is a safe and reliable platform. While no digital system is entirely risk-free, we take all measures to keep your information secure by following the highest industry standards.
5. Sharing Data with Third Parties
fbajji does not share your personal information with third parties except in the following limited circumstances:
5.1 Payment Processors
Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions. Each of these organizations is bound by its own privacy policy.
5.2 Technology Service Providers
Necessary information may be shared with selected trusted third-party technology providers for the technical operation of the site. They may use the information only for the purpose of providing the specified services.
5.3 Game Providers
Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, NetEnt, and Microgaming may process limited operational data to run their games.
5.4 Legal Obligations
Necessary information may be disclosed to comply with court orders, lawful requests from government authorities, or legal obligations.
6. Cookies and Tracking Technology
fbajji uses cookies and similar tracking technologies to operate the platform effectively and improve your experience.
6.1 Types of Cookies
- Essential cookies: Necessary for the basic functionality of the site, such as maintaining login status and security.
- Functional cookies: To remember your preferences, language settings, and personalized experience.
- Analytics cookies: To understand site usage patterns and measure performance.
- Security cookies: For fraud detection and account protection.
6.2 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may disrupt some important site functionality.
7. User Rights
As a user of the fbajji platform, you have the following rights:
- Right of access: The right to request information about what data fbajji holds about you.
- Right to rectification: The right to request correction of any inaccuracies in your personal information.
- Right to erasure: The right to request deletion of your personal information in certain circumstances, although some information may need to be retained for a specific period due to legal obligations.
- Right to restrict processing: The right to request that the processing of your information be limited in certain cases.
- Right to data portability: The right to receive your information in a structured and commonly usable format.
- Right to object: The right to object to the use of your information in certain circumstances.
If you wish to exercise these rights, please contact us directly. We will process each request as quickly as possible.
8. Privacy of Minors
fbajji is for individuals aged 21 and over only. We do not knowingly collect any personal information from minors.
Age verification is mandatory at the time of registration. If we become aware that information from a minor has been collected for any reason, we will immediately close the relevant account and delete all associated information.
If you believe a minor is using fbajji, please contact us immediately.
This platform is for individuals aged 21 and over only. Access to or use of the platform by minors is strictly prohibited.
9. Privacy Policy Changes
fbajji reserves the right to change or update this privacy policy from time to time. The following process will be followed for any changes:
- The updated policy will be published on this page and the "Last Updated" date will be changed.
- For significant changes, you will be notified at your registered email address.
- If you continue to use the platform after a change, it will be assumed that you agree to the new policy.
We recommend that you review this policy regularly so that you are always informed about how your information is being used.
10. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:
Our dedicated privacy team will process your request as quickly as possible. Each request is generally answered within working hours.